Auto Top-Up is a feature that is available to all professionals after they've purchased their first bundle of credits from Bidvine. Auto Top-Up makes it even easier for you to purchase credits and send bids.
With auto top-up turned on, you'll always have enough credits to send bids. With auto top-up enabled, your payment method is debited in the same way as if you were making a regular purchase, except you don't need to approve each recharge. A purchase is triggered either when you reach a credit balance of 0 or you require additional credits to bid on a customer's request.
How to enable Auto Top-Up?
To enable auto top up, simply follow these steps:
- Log in to Bidvine
- Select "Credits and Payments" from the main navigation
- Scroll down to the "Auto Top-Up" section on the page
- Select the Bundle you wish to have automatically applied to your account when you run short on credits from the drop-down
- Click "Save" to activate
How do I change the credit card associated with my account?
Simply log in to Bidvine and navigate to your credits page. Here you can simply delete your existing credit card on file and add a new payment method.
How do I change the Auto Top-Up amount?
Simply follow the same steps outlined above, and you can change the amount of your Auto Top-Up bundle at any time.
How do I turn off Auto Top-Up?
Follow the same steps outlined above to get to the Auto Top-Up settings. Once there, simply click the toggle switch to disable this feature.
Why can't I see the option for Auto Top-Up?
Auto Top-Up will be made visible to you after you have purchased your first bundle from Bidvine.